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Shipping policy generator
Set the right expectations on timing and cost so there are fewer where-is-my-order emails.
This generator makes a starting draft and is not legal advice. Laws differ by state and country and depend on what you sell. Have a lawyer review any policy before you rely on it.
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- Enter your processing time, carriers and delivery estimates.
- Choose international, tracking and P.O. box options.
- Copy the draft into your store.
Common questions
What should a shipping policy include?
Processing time, carriers, delivery estimates, costs, where you ship, tracking, what happens with wrong addresses, and how lost or damaged packages are handled.